We have outlined our return/exchange policy to ensure that any and all problems are efficiently resolved in a timely manner. Please inspect your order carefully upon receipt with the driver present. Any damage should be refused at the time of delivery and noted by the carrier.
If the shipping damage is discovered after the items have been received, report all the damage to our customer service within 5 business days of receiving the items. We cannot honor any damage claims after the 5 day period.
If you are dissatisfied with your purchase, please notify our customer service within 30 days from receipt of the items. We cannot honor any returns after the 30 day period.
The returned item must be in the original packaging material or something equivalent (protective sleeve or bag).
When a return is requested due to our error, we will arrange to return the product.
For non-defective returns, you will be responsible for arranging return transportation.
Credit will be given for the returned item and freight when the item is received and inspected by us.
Though rare, our errors may include wrong size/color, wrong address, wrong item, duplicate shipment, cancelled order prior to ship date, etc.